Your personal information can help us give you a better, more personalised service. But looking after that data is a big responsibility. We take our responsibilities seriously, so we’ve introduced internationally recognised data privacy rules to protect you. We keep your data safe, confidential and will never sell it. And, if you ask us to, we’ll tell you exactly what information we have so you can be sure it’s up-to-date and accurate.
AXA’s Data Privacy Declaration
AXA's mission is to help our customers live their lives, with more peace of mind by protecting their family, their property, and their assets against risks. Doing so involves the collection of data so that we understand the nature of these risks that we cover, so we may provide customers with the right products and services to meet their needs.
Today's world is one in which the amount of available data is growing exponentially. Ultimately, this allows us to enhance your experience through tailor-made protection, more relevant information, and simplified, efficient procedures.
We believe that protecting your personal information is essential when seizing these opportunities. This is why we considered it important to share with you the principles that will guide us with regard to the treatment of personal information.
12.1 Our commitment to safeguard personal information
We know that respecting the confidentiality of personal information is critical to preserving your trust and therefore have developed security procedures and use a range of organisational and technical security measures designed to protect your personal information from unauthorised use or disclosure.
We have a Data Privacy team at a global level and a local Data Protection Officer for UK and Ireland working to ensure the protection of your data and privacy rights.
We are the first insurance group to have adopted Binding Corporate Rules (BCR). These rules represent an internationally recognized standard for the protection of personal information and are an adequate safeguard for transferring your personal information to our group companies outside the UK and European Economic Area. They were approved by UK’s Information Commissioner’s Office (ICO), the French Data Protection Authority (CNIL) and 15 other EU Data Protection Authorities. BCRs are a data privacy contractual framework setting minimum measures for the protection of personal data (data of customers, employees, and other stakeholders) obtained in the course of business when such data is transferred within multi-national companies.
Find out more about the AXA Binding Corporate Rules, including the list of companies bound by the BCRs and FAQs, at the following link: https://www.axa.com/en/commitments/our-commitments
