In most cases, we will keep your information for around seven years after our relationship with you ends but it will vary depending on what data we hold, why we hold it and what we are obliged to do by applicable regulation or law.
We keep your personal information for as long as reasonably necessary to fulfil the relevant purposes set out in this Privacy Policy and in order to comply or demonstrate compliance with our legal and regulatory obligations. Where we can, and it is appropriate, we will minimise personal data or de-personalise data to use for statistical or analytical purposes.
The time period we retain your personal information for will differ depending on the nature of the personal information and what we do with it. We typically keep quote information for two years from when the quote was produced, and policy and claims records for around seven years from the end of our relationship with you. In some cases, such as if there is a dispute or a legal action affecting the information we may need or be required to keep personal information for longer. Beyond the seven years we will keep minimised information for statistical analysis for example for pricing and risk modelling purposes.
You are able to request further information about the applicable retention periods and our deletion processes using the contact details provided in your documentation or below in this privacy policy.
